Workplace Coordination for Return to Work

This course has been designed and delivered by KMG Health Partners Ltd.

Module benefits

This module starts you on a journey to becoming an effective and respected Return to Work Coordinator.  Professionals with the knowledge, technical skills and transferable skills taught in this course will go on to be sought after resources in specifically helping workers with disabilities to stay in or return to work post injury or illness.  


This module introduces Return to Work Coordination: a best practice principle in Disability Management.  It provides details of what a Return to Work Coordinator does, what competencies they need, their roles and responsibilities and the positive impact they have in keeping workers engaged with work.  It also illustrates the process that a Return to Work Coordinator applies in the workplace to successfully achieve the goals of the return to work plan.

Module Content 

This module covers the following content:

  • Return to Work Coordination and Disability Management 
  • The overall Return to Work Coordination process
  • The benefits of Return to Work Coordination in the workplace
  • Best practice principles for Return to Work Coordination
  • Other critical factors that lead to success
  • Who makes a good Return to Work Coordinator?
  • Other stakeholders involved in the Return to Work process
  • The key stages in Return to Work planning: how to do it
  • Other “tricks of the trade”.

Module Design 

The module includes the following components:

Allotted Time for Completion
Reading material with endnotes, websites list, and references

97 pages

26,806 words

3-5 hours
Video presentation
118 slides
2 hours
Quiz (must achieve 80%)
30 questions
1 hour
Gail Kovacs
Gail Kovacs
Director of Education and Professional Development

About the instructor

Gail has 43+ years of front-line, management, project and curriculum development experience in health care, disability management and vocational rehabilitation in both the public and private sector and in Canada, the United States, the United Kingdom and other European countries.

Gail is a Director of KMG Health Partners, an international firm providing Disability Management / Vocational Rehabilitation management, audit and training services. The company leads or participates in projects that assist with the development of the profession and with the evolution of client, customer and provider services. KMG trains Occupational Health and Safety, Human Resources and Line Management within employers. KMG also trains other professionals in the field. Gail has extensive activity in supporting large and small organizations with disability management processes. Gail has developed and delivered curriculum and training modules for Foreign Trained Health Professionals in Ontario to assist moving them from practicing as doctors to practicing as Disability Managers. She has also created the Study Guide, workshop and on-line training for the 8 professional domains of the Canadian Certified Vocational Evaluator (CCVE) exam.

Recently she completed the development of training for front line construction supervisors in British Columbia to help them enhance their communications skills during stay in work and recover at work processes. This was in collaboration with WorkSafe B.C.

Gail is a Registered Rehabilitation Professional (RRP) and a Certified Vocational Rehabilitation Professional (CVRP). She is a Past President of the Vocational Rehabilitation Association of Canada (VRA Canada) and of the Canadian Assessment, Vocational Evaluation and Work Adjustment Society (CAVEWAS). She has also been on the Board of Directors for the College of Vocational Rehabilitation Professionals (CVRP). She was a Trustee and Vice Chair of the Vocational Rehabilitation Association (VRA) in the UK and has supported standards development with the VRA, UK Rehab Council and British Standards Institution.

Gail has a certificate in Human Resources Development and professionally practices as an Ergonomist. She is also a Canadian Certified Rehabilitation Counsellor (CCRC), a Certified Disability Management Professional (CDMP), and a Consensus Based Disability Management Auditor (CBDMA). She has been awarded the Fellowship of the Vocational Rehabilitation Association of Canada, the Award of Excellence from CAVEWAS, and a lifetime membership with the VRA UK all in recognition of her professional achievements in Vocational Rehabilitation and for her dedication and commitment to professional development and to client and customer services.